Privacy Policy

This Privacy Policy describes how LS Cleaning Service Pros ("we," "us," or "our"), located at 94 Radford St, Yonkers, NY 10705, collects, uses, and handles information when you visit our website at https://iscleaningservicepros.com or contact us through any of our channels.

Please read this policy carefully. By using our website, you acknowledge the practices described here.

1. Information We Collect

Information You Provide Directly

When you fill out our contact form, you may provide:

• Your name and contact information (email address, phone number)
• Your address or ZIP code
• Details about the service you're inquiring about
• Any other information you choose to include in your message

We only collect information you voluntarily provide. We do not require you to create an account or provide any information beyond what's necessary for us to respond to your inquiry.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard web technologies, including:

• Your browser type and version
• The pages you visit and how long you spend on them
• Your approximate geographic location (city/region level, based on IP address)
• Referring URL (the page that brought you to our site)
• Device type (desktop, mobile, tablet)

This information is used in aggregate form to understand how visitors use our website and to improve the site experience. We do not use this data to identify individuals.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or service request
• Communicate with you about scheduling, pricing, or other service-related topics
• Follow up on prior conversations at your request
• Improve our services and communication practices

We do not use your personal information for automated decision-making, profiling, or any purpose unrelated to the service you've inquired about.

3. Cookies and Tracking

Our website uses a small number of cookies. These include:

• Functional cookies: Used to remember your cookie consent preference (stored in your browser's localStorage).
• Analytics cookies: If analytics tools are used, they collect anonymous, aggregated data about site usage. These do not identify individuals.

You can decline non-essential cookies through the cookie consent banner that appears when you first visit our site. Declining cookies will not affect your ability to use the website. For more details, see our Cookie Policy.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information in the following limited circumstances:

• Service providers: If we use third-party tools for email communication or scheduling, your data may pass through those systems. We ensure any such providers handle data responsibly and only for the purpose of delivering the service.
• Legal obligations: We may disclose information if required to do so by law or in response to a valid legal process.

5. Data Retention

We retain contact form submissions and associated communications for a reasonable period to handle follow-up inquiries and maintain records of our business interactions. If you would like your information removed, you can contact us using the details below and we will honor that request within a reasonable timeframe.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information, subject to any legal obligations we may have
• Withdraw consent to being contacted at any time

To exercise any of these rights, contact us at [email protected].

7. Security

We take reasonable measures to protect information you share with us. However, no method of transmitting or storing data is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

8. Third-Party Links

Our website may contain links to third-party websites (for example, map services or social media). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: +1 502-286-9655
• Mail: 94 Radford St, Yonkers, NY 10705, United States